This Privacy Policy will elaborate on our specific measures and commitments in the data processing process, aiming to provide you with a clear and transparent description of privacy protection.
Welcome to the MONICAYU Jewelry website (hereinafter referred to as the “Website”)! We deeply understand the importance of protecting users’ personal information. Therefore, we have formulated this Privacy Policy to explain how we collect, use, store, and share your personal information. Please read this Privacy Policy carefully to understand our privacy protection measures. By using the Website or the services we provide, you consent to the contents of this Privacy Policy.
I. Scope of Application
This Privacy Policy applies to all users who access and use the MONICAYU Jewelry website and related services, including but not limited to users who access the Website via computers, mobile devices, etc. Whether you are browsing products, registering an account, purchasing jewelry, or participating in website activities, we will handle your personal information in accordance with this Privacy Policy.
II. Collection of Personal Information
(I) Registration and Account Information
When you register a MONICAYU account, we will collect your name, email address, mobile phone number, username, and password. These pieces of information are used to verify your identity, safeguard your account security, and provide you with personalized services and preferential information. In addition, to complete identity verification, we may request valid identification information such as your ID card number or passport number. These data will be stored in an encrypted form, and access to them will be strictly restricted, solely for the purpose of identity verification, to ensure the security of your information.
(II) Transaction and Order Information
When you purchase jewelry products, we will collect order information, including the product name, style, quantity, price, order number, order time, payment method, payment account, delivery address, consignee’s name, and contact phone number. These data are used to process orders, arrange deliveries, and communicate with you about the order status when necessary. Meanwhile, we will record your transaction history for you to query and manage orders.
(III) Device and Network Information
When you visit the Website, we will automatically collect information related to your device and network, including but not limited to device model, operating system version, browser type, IP address, access time, page browsing records, click operation records, etc. Such information helps optimize the performance of the Website, enhance the user experience, and ensure the security of the Website, preventing network attacks and fraud.
(IV) Location Information
If you use location – related functions (such as recommending products based on location, finding nearby stores, etc.), we will collect your approximate location information (such as city, region). You can choose whether to authorize us to obtain location information. Refusing authorization may affect the use of some functions.
(V) User – Generated Content Information
When you post comments, ask questions, share content, or participate in interactive activities on the Website, we will collect the text, pictures, videos, and other content you publish, as well as information related to such content (such as posting time, number of likes, number of comments, etc.).
III. Use of Personal Information
(I) Provision and Maintenance of Services
We use the collected personal information to provide you with jewelry shopping, order processing, product delivery, and after – sales service, ensuring that you can complete the shopping process smoothly. At the same time, by analyzing your usage habits and preferences, we will optimize the interface and functions of the Website to enhance your shopping experience.
(II) Personalized Recommendations
Based on your browsing history, purchase records, search keywords, and other information, we will provide you with personalized product recommendations and marketing activity information to help you discover jewelry products that better meet your needs and interests.
(III) Communication and Notification
We will communicate with you about order status, promotional activities, and important notifications through your email address and mobile phone number. You can manage the way and frequency of receiving information according to your needs, such as unsubscribing from emails or text messages through account settings.
(IV) Security Assurance
Through the collected information, we will take necessary technical measures to protect account and transaction security, prevent risks such as fraud and network attacks. Meanwhile, we have established a strict employee information access rights management system to ensure that only authorized personnel can access your personal information, and conduct security audits on user information to ensure that information processing complies with relevant laws, regulations, and this Privacy Policy.
(V) Data Analysis and Research
We will anonymize and summarize personal information for data analysis and research, in order to understand user behavior and market trends, improve products and services, and enhance operational efficiency. Such anonymized data will not be used to identify specific individuals.
IV. Sharing of Personal Information
(I) Affiliate Companies
To provide more comprehensive and convenient services, we may share your personal information with our affiliate companies. Affiliate companies will process your information under this Privacy Policy or a privacy policy of equivalent standards.
(II) Partners
Service Providers: We may share information with third – party service providers (such as payment institutions, logistics companies, technical service providers). For example, we provide order information to logistics companies to complete deliveries, or provide payment information to payment institutions to complete transactions. Such partners will only use your information within the necessary scope and assume confidentiality obligations.
Marketing Partners: With your consent, we may share some of your information with marketing partners to carry out joint marketing activities or send personalized advertisements. You can withdraw your consent at any time and stop receiving relevant marketing information.
(III) Legal Requirements
We may disclose your personal information in accordance with laws, judicial procedures, or requirements of government authorities. In addition, to safeguard the legitimate rights and interests of MONICAYU (such as preventing fraud, protecting user safety), we may also disclose relevant information.
V. Storage and Protection of Personal Information
(I) Storage Period
We will retain your personal information for the shortest necessary period to achieve the purposes described in this Privacy Policy, unless otherwise stipulated by laws and regulations. For example, order information will be stored in accordance with the law to handle after – sales issues, conduct financial accounting, and meet regulatory requirements. After the storage period expires, we will delete or anonymize the information.
(II) Storage Location
Your personal information will be stored on servers in the Chinese mainland and servers we have set up in other regions. We will take technical measures to ensure the security of cross – border transmission. When providing personal information overseas, we will ensure compliance with Chinese laws and regulations through means such as signing agreements and conducting security assessments.
(III) Security Measures
We attach great importance to the security of personal information and take measures such as encryption technology, access control, and regular security detection to protect information. At the same time, we have established a strict employee information access rights management system to ensure that only authorized personnel can access your personal information. Although the above – mentioned measures have been taken, the network environment is not absolutely secure, and we cannot guarantee the absolute security of transmission. In the event of an information leakage incident, we will immediately take remedial measures and notify you in accordance with the law.
VI. Your Rights
(I) Access and Inquiry
You have the right to access and query personal information (such as account information, order records). You can view it by logging into your account or on the settings page. If you need more detailed information, you can contact us through the contact information provided in this Policy, and we will respond within the legal time limit.
(II) Correction and Supplementary
If you find that the information we store is incorrect or incomplete, you can correct it through account settings or by contacting us. We will handle it in a timely manner to ensure the accuracy of the information.
(III) Deletion
Under circumstances that comply with laws and regulations (such as when the processing purpose has been achieved, you have withdrawn your consent and there is no other legal basis), you can request the deletion of personal information. We will process it as soon as possible and notify relevant third parties to delete it.
(IV) Withdrawal of Consent
You can withdraw your consent to our collection and use of personal information at any time (such as turning off function authorization or unsubscribing from marketing information). Withdrawing consent may affect the use of some functions, but it will not affect the validity of processing activities carried out based on your consent previously.
(V) Complaints and Suggestions
If you have any questions or suggestions regarding this Policy or information processing practices, please contact us as follows:
- Email: monicayujewelry@126.com
- Online Customer Service: Contact us through the online customer service function of the Website
VII. Protection of Minors
The products and services of this Website are mainly aimed at adults. If we find that we have collected information of minors (under 18 years old), we will delete it immediately. If you are a guardian and find that a minor has used the Website and submitted information without your consent, please contact us in a timely manner, and we will take measures to protect their information.
VIII. Updates to the Privacy Policy
We may update this Policy according to changes in laws and regulations, business development, or user feedback. The updated Policy will be published on the Website and marked with the publication date. If the update has a significant impact on your rights and obligations, we will notify you via email, in – site messages, etc. Your continued use of the Website means that you accept the updated Policy.
IX. Contact Us
If you need to exercise your personal information rights or have other questions, please contact us:
- Email: monicayujewelry@126.com
- Online Customer Service: Through the online customer service function of the Website
We will handle your requests in accordance with the law in a timely manner.
MONICAYU Jewelry Website
Last Updated: [April 30, 2025]