At MONICA YU, we want you to love your jewelry. If you’re not fully satisfied with your purchase, we’re here to help.
RETURNS
We accept returns within 14 days of delivery.
Items must be unworn, unused, and in original packaging.
Shipping costs are non-refundable.
Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
EXCHANGES
Need a different size or item? Contact us within 14 days of receiving your order.
Exchanges are subject to availability.
We’ll cover exchange shipping only if the item was defective or wrong.
NON-RETURNABLE ITEMS
Personalized or custom pieces
Sale items marked as final sale